Privacy Policy

Last updated: September 28, 2026

This policy explains what personal information I collect through muzrealty.ca, why I collect it, and how I look after it. I'm Mustafa Hadafmand, a REALTOR® licensed in British Columbia with Macdonald Realty Westmar. I follow BC's Personal Information Protection Act (PIPA) and my brokerage's own privacy practices.

What I Collect

• Information you give me. When you fill out a form, I receive what you type in: usually your name, email, phone number, and details such as a property address, the areas you're interested in, your budget, your timeline, or a message.
• Information collected automatically. Like most websites, this site uses cookies and similar tools to understand how visitors use it. These include Google Analytics, and may include advertising tools such as the Meta Pixel and Google Ads, which help me see whether my ads are working. They collect things like pages visited, device and browser type, and general location. They don't give me your name.
• Spam protection. Forms are protected by Google reCAPTCHA, which is subject to Google's own Privacy Policy and Terms of Service.

Why I Collect It

• To reply to your question or request.
• To send what you asked for, such as listing alerts, a home value estimate, or a property review.
• To follow up with you about buying or selling real estate.
• To improve this website and measure how well my advertising works.
• To meet my legal and regulatory obligations as a licensee, including BC Financial Services Authority (BCFSA) recordkeeping rules and federal anti-money-laundering (FINTRAC) requirements when you become a client.

I only use your information for these purposes, or for other purposes you agree to.

Who I Share It With

I don't sell or rent your personal information. I share it only when needed to serve you or when the law requires it:

• My brokerage, Macdonald Realty Westmar, which supervises my work and keeps required records.
• Service providers I use to run my business, such as my website host, email provider, and my client management software (RealOffice360). They may only use your information to provide their service to me.
• Analytics and advertising providers (Google and Meta), for the cookie data described above.
• Others involved in your transaction (for example another REALTOR®, a lender, or a lawyer or notary), only with your agreement.
• Regulators or authorities, when the law requires it.

Some of these providers store data outside Canada, including in the United States, where it may be subject to local laws.

Emails and Your Consent

By submitting a form, you agree that I can contact you about your request. If you sign up for listing alerts or updates, I'll only email you with your consent, and every email includes a way to unsubscribe. You can also tell me to stop at any time by replying to any email or writing to mustafahomesbc@gmail.com. Withdrawing consent won't affect records I'm legally required to keep.

Cookies and Your Choices

You can block or delete cookies in your browser settings. You can also opt out of Google Analytics with Google's opt-out add-on, and control ad personalization in your Google and Meta ad settings. The site still works without them.

How Long I Keep It and How I Protect It

I keep personal information only as long as I need it for the purposes above, or as long as the law and BCFSA rules require. I use reasonable safeguards, such as password-protected accounts and secure providers, to protect it from unauthorized access. No website or email system is completely secure, so please don't send sensitive documents through the site's forms.

Seeing or Correcting Your Information

You can ask to see the personal information I hold about you, ask how it has been used, or ask me to correct it. Email me and I'll respond within the time PIPA allows (usually 30 business days).

Questions or Concerns

Contact me at mustafahomesbc@gmail.com or 604-790-3368. You can also contact Macdonald Realty Westmar directly. If you're not satisfied with my answer, you can contact the Office of the Information and Privacy Commissioner for British Columbia at oipc.bc.ca.

Changes

If I update this policy, I'll post the new version here with a new date.